Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Though overall the place was nice – it was not clean. Unfortunately, I did not notice how unclean until later in the day (we threw our stuff down & went to the beach). That evening I noticed the rug in the kitchen was filthy, the floors were dirty, there were fingerprints on the doors & frig, the sunporch was not swept, there were pieces of trash under the beds & wet trash in the trash can under the bag, and worst of all there were two palmetto bugs. There were cleaning supplies, so we cleaned ourselves – apparently a big mistake. I emailed the owner of Tidewater Rentals telling her what I found and offered to share photos I had taken – I asked that our cleaning fee be waived (which I felt was reasonable). The owner refused to talk with me on the phone or view the photos – she basically said I should have let then come back and clean and if I left now, I could have a refund. Our stay was short – to find another place & move (including our groceries) would have taken away from our vacation & more money to rent on short notice; I did not want to have to schedule a cleaning & wait there or give a stranger access to our valuables. The next day we discovered a roach in our donut box! I lived in the south & know the difference between palmetto bugs and roaches and I took photos to prove it. Again, I emailed the owner – she again refused to talk to me and had no interest in seeing the photos. She again offered that we could leave for a refund – I believe she knew how hard it would be for us leave & she took advantage of that. Again – the property itself was nice but the furniture in the bedrooms is older; the mattresses were not the most comfortable. We were excited to be next to the pool, but they clean it early every morning & it is loud. The master bedroom has white, sheer curtains to there was no chance of sleeping in. This is not a place I would choose again and if I was the owner of the property I would cons