8/10 – Gut
Andrea E.
22. Apr. 2025
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Spring Break Trip to the Keys
Check-in was seamless, and communication with the property manager was truly top-notch. Greg was incredibly responsive, checking in regularly and even stopping by in person when we had a question about the pool. From a management standpoint, everything was handled with care and professionalism, and I really appreciated that level of service.That said, the house itself fell a bit short of the standard we’ve come to expect from VRBO properties. While it was certainly sufficient for our needs, it lacked the polish or attention to detail that usually sets these rentals apart.For example, when we arrived, there was quite a bit of debris in the pool. Completely understandable given how windy it was that day—but the issue was there wasn’t a pool skimmer available for us to clean it ourselves. We let Greg know, and he confirmed the next day that there was, in fact, no net. A pool maintenance person did come by mid-week and cleaned the pool, but the hot tub was overlooked. I don’t mind pitching in to keep things tidy, but without the basic tools, that wasn’t really possible.On the bright side, we had opted to pay for hot tub heat, and I have to say, it did not disappoint. The hot tub got wonderfully warm, which we really appreciated—it was definitely worth the extra cost.Overall, nothing was wrong with the home per se, but a lot of the details just felt... a bit "meh." The spare room beds were not especially comfortable, but the master was comfy. Towel bar in the hallway bath
Andrea E.
Aufenthalt von 7 Nächten im April 2025
