6/10 – Okay
Dan F.
30. März 2025
Gut: Sauberkeit und Lage
Verbesserungswürdig: Check-in und Kommunikation
Good location and price, but lacks real customer support
Condo was clean and quiet. Well stocked Kitchen.Great showers. Amazing view from the deck.However, there were obvious flaws that made this stay less than ideal.Wifi password provided was wrong and it took 3 days until we were finally provided with a working password.Dish network wouldn’t work, and customer service said it wasn’t available, even though it says so in the listing.Listing said there was washer and dryer, but they are in the common area in basement and are pay machines.Battery powering the door combo was running low so we had to be lighting fast to open the door. I told them the first night we checked in but saw no fix.The can opener lacked the part that actually pierces the can, which made opening a few cans for cooking a bit more of an adventure than planned.And finally, there used to be a common game room, but I didn’t see the update showing it was closed due to regulations (currently under construction) and because of the construction, the pool was also closed, and we didn’t brave the sauna because we couldn’t tell if it was operational.It felt like the place was run by an out of state corporation, with little actual knowledge of the unit or ability to provide assistance.I hope this helps you prepare should you rent, or for the owners to fix their poor service.
Dan F.
Aufenthalt von 4 Nächten im März 2025
