2/10 – Ungenügend
Emily
30. Sept. 2024
Verbesserungswürdig: Sauberkeit, Ausstattung, Zustand der Unterkunft und Kommunikation
If I could give zero, I would. When I arrived, I was lead upstairs with absolutely no introduction to a room that was not in any of the pictures shown online with a connecting bathroom. The laundry machines were not provided (though it says they are), under the bed was disgusting with garbage, someone’s dirty used slippers and other things, no hand soap, no hand towels, and no towel for the shower rendering it useless. I stayed 2 nights and both were not enjoyable. Communation with the host seems to only be convenient when she want something with texting and spam calling until I answered (even if I was in the middle of something), but I received little to no information when I asked questions. The first night at 2am someone was pacing outside the room with a flashlight and keys, making me scared someone was about to come in. The second night, the host was banging on the door continuously at 5am and would not stop until I opened the door. When I opened it, she started yelling saying I did not pay the extra fee due to I had another person stay with me (I messaged her 10pm the night before saying I was having a guest and that I had already payed the fee) and I had to show multiple forms of evidence including my bank statements, email and text message that I did in fact pay the fee just for her to say “I have not checked yet but I am just making sure.” This is extremely unprofessional and I felt unsafe staying in the home. I recommend going anywhere else!
Emily
Aufenthalt von 2 Nächten im September 2024
