4/10 – Schlecht
Glyn W.
21. Juli 2024
Gut: Kommunikation
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Nice property, spoiled by some small details.
We have had many rentals with VRBO - this is the first one which has not been 100% positive.
The cottage is small, but attractive in a fantastic hillside location with a stunning view.
But there was building work going on in the adjacent property. Parking was on the dirt are behind that property and shared with the builders. Our shoes got instantly dusty. Some of the building debris had made its way onto the grounds of our villa; A construction block, rusty wire, a discarded water bottle.
The plunge pool would have been welcome but was filled with floating insects. We didn't have a net, and the bugs were not going down the overflow trap. So we ended up using it only once after the housekeeper had cleaned it.
It was unusually hot during our stay. The air-conditioning was welcome, but couldn't cool the upper part of the house where the bed was. My wife found it difficult to sleep. Perhaps a fan?
Unusually, there was no provided welcome pack. So we had to text the housekeeper to get the wifi codes.
On arrival, the coffee machine still had the grounds from the previous tenant. A bottle of water would have been welcome.
Driving to the villa from town was challenging, on steep twisty roads with poor paving and dirt sections. Not everyone will enjoy this. Don't rent a large car!
The property manager was sympathetic. She did offer to solve some issues.
We still had an immensely enjoyable holiday and none of these minor issues spoiled our stay.
Glyn W.
Aufenthalt von 7 Nächten im Juli 2024
