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8/10 – Gut
Kezia T.
10. März 2025
Disappointing stay
1 Manor Farm Cottage is a modern and picturesque cottage in a good location for exploring the Cotswolds. However, we were unaware that the cottage is on quite a busy road and with windows open, it can get noisy so that is worth noting.
The kitchen was well equipped with the basic starter kit of sponges and kitchen roll, we did have to buy more to ensure we had enough for the week. I mentioned we did not have oven gloves which are a necessity for cooking, we were informed we have an oven cloth, we found it was useless in stopping the heat come through.
We had our one year old with us too, therefore we selected the travel cot and highchair when we booked. We arrived to no travel cot set up in the bedroom and we eventually found it in a cupboard and resorted to setting it up ourselves. The property manager informed me the reason for this is they are not insured to put the travel cot up for guests use. For future reference, this would be useful to clearly state this so there is no confusion, or at least get the travel cot out, unassembled.
Also, when we arrived, we instantly saw the highchair was not safe to use. It has no safety straps and what is there, is being held together by cling film. I let the property manager know as soon as we arrived as we couldn't use the chair. In the end, I had to ask for a new highchair as soon as possible. This was delivered the next day unassembled in the box, meaning we did have to build this ourselves in order to use.
We noticed the maintenance and general up keep of the property was lacking. The tap in the kitchen was not secure and fixed to the worktop, there was old food on the dishwasher that I had to clean off, the sofas are covered in stains and marks and the travel cot is also covered in stains too.
We had paid a lot of money to stay at the cottage for a week we found the standards unacceptable. We had to set up the travel cot ourselves, clean parts of the property that have not been suitably cleaned, ask for a new highchair and build it ourselves in order for my 1 year old to use it. I wouldn't recommend this property.
