6/10 – Okay
Christi M.
9. Dez. 2024
Gut: Check-in, Lage und Genauigkeit des Onlineauftritts
Branson Lakeview escape
Overall, the house was beautiful with up to date decor. We did have several issues. First of all, the two bedrooms upstairs had not been cleaned. Comforter stained, hair in the bed. When I contacted the owner, she assured me she had been to the home the day before to do a walk through and noticed nothing. It was obvious that one of the comforters had a nasty stain that shouldn't have been put back on the bed. The lady I spoke with was not wanting to believe my complaints. After 3 hours of back and forth conversation and many photos she wanted, there was a very helpful maintenance guy that brought in brand new sheets and comforters for those two beds. We were so excited for our large group because each couple would have their own bed and bath. Floor plan was awesome for this! Dealing with a cranky host though isn't what you want to deal with after being in a car for five hours with two small children under 2 years old. When I asked if our cleaning fee could be taken off, the host responded that we would discuss later. I've yet to hear about it. There were also a couple of sliding doors that we dealt with that didn't want to stay on the track and very easily could have come off,,,, one being a glass shower door. Overall, the space was exactly what we needed. The location was perfect for our group. The main problem is a not so accommodating host with two dirty beds.
Christi M.
Aufenthalt von 3 Nächten im Dezember 2024
