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8/10 – Gut
Nicola j.
17. Feb. 2025
Lovely cottage let down by cleanliness
We booked this very last minute and got it for a great price. The location is perfect for some lovely walks and only a 10 min walk to Keswick. The cottage comes with parking for 2 cars which is handy but the access lane is very tight so be careful. The layout of the cottage is great and it's lovely and warm. Kitchen fully equipped and a very useful boot/coat room. The second floor bedroom is lovely! The only thing that let this cottage down was the cleanliness. The second we opened the door and stepped in we could see none of the floors had been hoovered or cleaned from the previous occupants. There was literally dirt and crusted food on the kitchen floor and the carpets were littered in bits. I hoovered the whole house before we could unpack because I refused to take our stuff in. I rang Keswick cottages who were very good and sent someone round to mop the kitchen and bathroom floors but if a cleaner 'forgets' to hoover and disinfect the floors what else have they not done? The whole house needs a deep clean as there was also dust in places it really shouldn't be. I hope that Keswick Cottages address the cleaning issues because this is really a lovely cottage.