4/10 – Schlecht
Katherine C.
20. Juli 2024
Gut: Kommunikation und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Very disappointing
While the view from the terrace of Mt Etna is the selling point, this so-called apartment is very disappointing otherwise. It is more like a small hotel room with a kitchenette area in the entrance, and the overall impression is dated and run down. The armchair was stained, ghe curtajns were half hanging off the curtain rod. Two lights did not work, including the main bathroom light - luckily there was another light over the mirror so we could see. The tiles in the bathroom were also cracked and it smelled damp. The wall clock didn't work and the smoke alarm had its battery hanging out. The room was not very vlean - dust bunnies under the bed, and I had to wipe the sink area down. We would have been prepared to ignore all of this, except for the lack of functioning air conditioning which made tge stay unbearable. The unit makes a lot of noise but does not cool down the room at all, despite settibg it to 18 degrees - and it also leaks water all over the terrace (which makes the one nice aspect of the place less attractive.)
The terrace also has several planters containing dead plants.
All in all very disappointing, and in fact we checked out after one awful sleepless night in the heat (having paid for three). It feels a lot like someone is simply trying to wring money out of tourists without doing any work to maintain the place. Avoid.
Katherine C.
Aufenthalt von 3 Nächten im Juli 2024
