2/10 – Ungenügend
Seth G.
18. Nov. 2024
Gut: Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Unpleasant
Not clear in the advert this is a former stables / barn, the makeover is very poor quality.
There were an incredible amount of flies at the property, landing on every surface and making it unpleasant.
The walls were damp / bubbled and unsafe for our two year old.
The ceilings were uneven / low, the stairs were exceptionally steep and with only one stair guard.
The property was dirty throughout with superficial cleaning only. The ~20 year old vacuum cleaner appeared to be the root cause of this.
Dangerous electrical connections and sharp metallic edges were present throughout the property also; unsuitable for two year olds or adults.
The property was exceedingly hot with no air conditioning, some fans were provided but opening the windows only led to insects / rain / smell ingress.
A minor positive was the welcome basket of local goods.
The property manager was unwilling to accept our complaints, nor were Vrbo with their 'book with confidence' guarantee which seems to amount to nothing but marketing hot air. They will likely write a careful reply disparaging us as having unreasonable expectations, etc.
Overall a terrible holiday we believe was advertised/listed misleadingly resulting in a memorable experience (negative) with this property and Vrbo.
We won't be using them again clearly, proceed at your own risk.
Seth G.
Aufenthalt von 13 Nächten im August 2024
