4/10 – Schlecht
Satinder B.
26. Jan. 2023
Gut: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
A few issues (some possibly minor and one major)
The inside of the property was as pictured. The place is relatively clean and properly furnished (though there is no dining table).
Note that the property is on the main road with traffic a few feet from the property windows and so all traffic noise is heard. This may or may not be an issue for you.
Also, the upstairs residents move around with creaking floorboards starting at 3 am or so -- if you are light sleeper then that will be a concern.
On a separate note there is NO documentation of any sort in the apartment about how to use things. For example, for those from outside the UK there are no instructions on how to set the heating on the radiators. The television sound is controlled by a wall device that routes sound to ceiling speakers. There is some kind of power fuse that can trip leading to power outage. In each of these cases we had to reach out to the owners over the phone to get instructions. I do note that they did respond in each case on the phone and were helpful. However, it would be far simpler to just have some kind of NOTES for the tenants. A previous review had also noted this but we had not realized how much of an actual issue this could be.
Finally the biggest concern is that the owners tried to charge us several hundred dollars after the fact for deep cleaning based on "smoking" inside the house. None of the family are smokers and so this was definitely not the case.
Satinder B.
Aufenthalt von 9 Nächten im Januar 2023
