8/10 – Gut
Kevin & Christine H.
28. Apr. 2024
Gut: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Lovely Loft over Tuscany
Lovely Tuscan countryside views visible in the distance from our apartment windows! Very tastefully decorated. We had a nice comfortable stay overall. Still fresh from reno as in the photos but showing some wear and in need of a bit of maintenance and attention to updating some instructions and soft furnishings. No dryer instructions though every other appliance instructions were available. Parking and the grocery store is available at the opposite end so be prepared to walk at least 10-15 minutes. However that should be expected if staying in a car free zone. We had a bit of trouble finding the secluded lockbox (our gps was fritzing) but the contact host number was answered right away and they were able to provide direction instantly. Contact with staff was regular and quick . The one thing that was a constant source of irritation was that you have to remove your recycling, garbage and compost from the apartment to LOCKED bins and the card provided did not work. Ultimately we had to dispose of our garbage in the public bins and leave the recycling bagged for pick up by the bins. A simple fix was to provide a card that worked. An example of some small detail left unattended. Property management was advised and they said they would attend to these details so if looked after, it would be a lovely apartment to stay at on your Tuscan adventure!
Kevin & Christine H.
Aufenthalt von 4 Nächten im April 2024
