6/10 – Okay
Teresa E.
1. Okt. 2023
Gut: Lage
Verbesserungswürdig: Check-in und Genauigkeit des Onlineauftritts
Nothing to write home about
Having stayed in many different villas in Turkey I can honestly say this was a first for us. First impression was the front driveway was a mess with rubbish and weeds and photos made the pool area look far bigger than it actually was. The inside was clean enough but we had to provide some basics like tea towels, dishcloths, mugs, glass tumblers and told to provide a grill for the BBQ if we wanted to use it. One of the rings on the stove didn't work and with cracks in the walls and peeling paint a little TLC was required. Tiles missing in the pool, loose slabs in the patio area and dirty outdoor cushions. We went to the agency office when the linen change did not happen on the agreed day and time to see what was happening. We found out that the pool man was sent to wrong villa for the first week as was the lady who was to change our linen, she eventually showed up at 6pm. However she had not brought enough to change all the beds so she had to come back the next day. We waited in for her and by lunch time we had to ask if she was indeed coming as we wanted to go out. She had been and left them outside as she had knocked and assumed we were still all asleep when there was no answer, so we changed the last two beds ourselves. The maid service only covered a change of linens there was no cleaning provided. There was no information booklet to proved useful info so we had to work out how a lot of the appliances worked. In all for a holiday villa it wasn't one to write home about.
Teresa E.
Aufenthalt von 14 Nächten im September 2023
