8/10 – Gut
Edward M.
5. Aug. 2024
Gut: Sauberkeit, Kommunikation, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in
Family holiday
We arrived at the property to meet the house cleaner who did not speak English which made understanding the requirements challenging. The beds were not made and towels were not within the property and it seemed that we had to pay extra for these and had to make our own beds which was a surprise . We understood the requirement to leave €17 at the end of the visit for the cost of sheets and towels which we would not have expected. The property itself was wonderful, very spacious And had been well finished. The location is superb with a two minute walk to the beach and a two minute walk to The Boulevard. All the facilities worked very well and it was a thoroughly enjoyable stay. Despite the VRBO site. Stating we needed to leave the property at 11:00 hours we were asked to leave at 10:00 hours. That appeared to be some miscommunication about cleaning of the property and it seems that we were expected to pay for the cleaning of the property when we left which did not seem reasonable as would have considered this to be included within the original pricing of the property, which we had already paid. Apart from paying for our sheets and towels and being expected to thoroughly deep clean the property or paying an additional cost the visit itself was superb. The town is lovely. The property is lovely and would happily visit again.
Edward M.
Aufenthalt von 7 Nächten im Juli 2024
