8/10 – Gut
Joanne M.
18. Aug. 2024
Gut: Sauberkeit, Check-in, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Kommunikation
No air conditioning!
The good: Fantastic location with amazing view of the bay from the front room, which has huge glass windows to take advantage of the views. Very convenient to walk everywhere we went and the beach was directly across the residential street. While the home was very clean, it’s pretty worn out and in need of basic maintenance.
The not-so good (actually, horrible):
I titled this review so that people don’t make the mistake we did during August. When we arrived, the house was sooooo hot! They left all the drapes open, letting the living area to become at lease degrees hotter than it was outside. The windows were shut tight and only 2 very low wind ceiling fans. There were other portable fans onsite. It was not comfortable until the next morning and only then because we opened windows and let the breeze in. We called property manager right away and the guy was very nice—said he’d send maintenance over “right away”. At 6:00, nobody had shown up, so we called again and there was a recording saying they were closed until 9 AM the next morning. They called back the next morning and I told them we had gotten it cooked down to around 80, but suggested they could help future guests by opening the windows, closing drapes of non-opening windows, and turning on the fans. It actually ruined our first day and night at the property because it was so uncomfortable. I don’t think they will change their practices, but it’s such an easy fix that it doesn’t make sense not to.
Joanne M.
Aufenthalt von 2 Nächten im August 2024
