Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
July 10-16, 2022...FILTHY and had evidence of a rodent, unfortunately we didn’t find out until the night before check out. NEVER would i have expected this from a Golf,beach, tennis resort. We spent good money, had an oceanfront room, and now management is not retuning any of my calls regarding the rodent. Upon arrival, our room was filthy, bathrooms, floors, and pillows were nasty, kitchen cabinets had food stuck to it and kitchen counters were not wiped down. They did send in housekeeping again to “clean” and give us clean pillows. We were there to relax and have a good time, so we let a lot things go. The night before leaving we had very clear evidence of a rodent..that was more than likely there all week, woke up the day of checkout at 4:50 a.m. to my older kids saying that they heard it and while the commotion was going on with the kids, my husband heard it scurrying down the hall. We left right away, feeling disgusting, frustrated, and very pissed. We are not even asking for a full refund, but a phone call back and a little compensation would be nice. I don’t know how Seascape could do this, but saw online that the room was rented out the day after we left until the 23rd, shame on them. I called and told them of the rodent the morning we left so they knew of the issue. We will never step foot on this property again. Leaving vacation, we came home to disinfecting all of our luggage, washing the clean clothes that were left in our suitcase, and wiping down everything that touched that floor and countertops!! It’s disgusting and filthy!! I don’t even want to give this place one star, but if i have to for this to post then i will. They don’t deserve any stars!! We are so frustrated and disgusted!! The supervisor not returning any of my calls speaks volumes!! Not good at all! The only 5 stars it got from us was the property location.