Honestly, I could not have been more pleased. The pluses: honest, forthright, expert, accurate, prompt responses and assistance from owners Massimiliano and Giovanni, as well as manager Antonella. The pictures do not do the property justice. I arrived to find the property (both inside and out) absolutely immaculate...kitchen, bathroom, bedrooms, garden, terrace, everything...including fresh linens and substantial, lovely cotton towels (that smelled really good, but if you like a washcloth, bring one). The terrace furniture is as comfortable as it appears, and the table accomodates 8 comfortably for dining al fresco. The terrace heavy cloth canopy provides protection from the sun while allowing light. The terrace is very large. The house is located just below (perhaps 30 steps, or a little longer sojourn up and around the corner on the road with no steps) the main piazza (del Duomo) and next to he municipal parking lot (you will have locked, private parking if needed adjacent to but separate from that lot). Up in and off the piazza, there are plenty of nice restaurants and bars for sitting, dining, drinking, just having fun. Cocktails are pricey, but a good pour, make it last and no one from the staff will "put on airs" that it is timefor you to leave. There is so much to see in Ravello. While there is no water view from the villa or garden, the view across the valley to Scala and the mountains is wonderful. There is a little noise from the parking lot, but it is truly minimal. The kitchen has a 4-burner gas stove (no oven), but I brought a microwave (it is possible the owners may now provide a microwave), full-size "American-style" refrigerator and kettle for tea and Bialetti for espresso. Pots, pans, dining ware and flat ware are sufficient for basic needs and in prety good shape. The bedrooms are large and there is ample storage in both. I found the mattress just right in a Goldilocks sense, and the linens new. Even the pillows (often a nightmare in Italy) were very nice and substantial. The 1 bathroom is fine, and while it may be a bit crowded for 4 persons, it gets the job done with plenty of hot water and some storage. I had to use the heat a couple of nights just for a few hours...worked great, absolutely great. There is a fireplace, but I did not use it, though I did use the Weber BBQ grill (charcoal) that worked very well (grilling tools and charcoal were provided). Now for the minuses: hmmmm, I cannot think of one, truly!