Nice apartment, with good ammenities and lovely swimming pool. But the holiday did not start well. I was told that the apartment was on the 2nd floor and that there was a lift, I wasn't told that in order to get into the condo, you had to walk down a long ramp and down two flights of stairs. You can imagine, travelling with elderly parents, and me being the only one carrying the luggage how I felt when I finally found the lift. Second problem, was the air conditioning. The first night the air con wasn't working in the bedrooms and with an air temp outside of 38c! It was unbearable. Luckily, Isabel and Carlos who manage the rental, quickly replaced the air con the next day, but I wasted a whole afternoon because I had to stay in the apartment in order for the men to replace the units. Third problem, water leakage from the two toilets, so water on the floor every where. Fourth problem when I tried to use the toaster, it would interfer with the fuse box and the electricity would go out, so that had to be replaced. And finally, to top it all, when my daughters arrived, two days later, we tried to open the sofa bed. Guess what? It was completely broken, and I had to sleep on another sofa. I contacted the rental agency and they immediately upgraded us to a villa! So all that I can say is: Thank you Isabel and Carlos for helping us so quickly, BUT you must make sure that apartments are up to scratch for people to move in. One more thing, the mattreses were really hard!