2/10 – Ungenügend
Karen F.
7. Jan. 2023
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
BEWARE
If you are expecting to take an elevator to the 2nd floor where the unit is located, STOP RIGHT THERE! I Only ever reserve accommodations with an elevator bc I have had 3 knee surgeries and can NOT do stairs. In addition, my husband had recently had shoulder surgery. To get to this unit, you MUST walk up a relatively steep flight of stairs PLUS another shortish flight to GET to the elevator to then take it to the second floor. This unit is COMPLETELY MATERIALLY MISREPRENTED! Advertised as "the apartment is located on a second floor with elevator". TOTALLY MISLEADING. You read this and you think no problem, second floor and there is an elevator. THE HOST AND BNB HOLDER SHOULD BE ASHAMED OF THEMSELVES. IF YOU CAN'T DO STAIRS, ESPECIALLY A FLIGHT THAT DOES NOT EVEN HAVE A FULL BANNISTER (I HAD TO HOLD ONTO THE HALLWAY MAILBOXES WHEN THE BANNISTER ENDED), THEN I DO SUGGEST YOU LOOK ELSEWHERE. My husband and I left without using or touching anything because I could clearly not stay in an accommodation with stairs, especially like those.
These people continue to say that the description is not misleading etc etc. I reccommend that you DON"T find out for yourself!!!!! And help from VRBO...good luck with that! 2 months and no one ever called or emailed me back. What a joke!
Karen F.
Aufenthalt von 2 Nächten im Oktober 2022