2/10 – Ungenügend
Jennifer P.
8. Juni 2024
Verbesserungswürdig: Sauberkeit, Check-in, Kommunikation, Lage und Genauigkeit des Onlineauftritts
CAUTION: Don’t stay here: not as advertised!!
Upon arrival, we quickly realized this house was a SECURITY and SAFETY nightmare, no working smoke detectors, electrical issues, inoperable windows and doors. Every door was open to enter, no key needed.
A “friend of the owner” entered the house unannounced after we checked in. She told us not to swim in the pool, for at least an hour, as she cleaned and added chemicals, which should’ve been done prior to our arrival. She also told us there was no air conditioning.
We could not open windows because they had no screens, broken screens or were NAILED shut, (owner was going to “look into it” but you can see in the pictures of the house provided, there are no screens.).
It was 83 degrees according to thermostat the entire time. Broken air conditioning units outside the home, blades were completely missing. This is not something that just happened.
When contacting the owner, she stated that she tried to let us know it was broken but her “cell service was bad”. She also tried to appease us by claiming fans were blowing, but all they did was push hot air around.
The property has no outside yard due to electrified horse fences all around and are not posted as such. Thankfully, a ranch volunteer warned us.
These are just a few of the issues we had. We contacted the owner and VRBO of the issues immediately. It’s a shame that VRBO has not removed this property to protect it’s renters. We paid too much money for an unsafe, sweaty stay (wish we could include pictures!)
Jennifer P.
Aufenthalt von 2 Nächten im Mai 2024
